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Cancellation and Return Policy

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Cancellation Policy

Orders can be canceled within 24 hours of purchase. Please contact us at support@tirupatimedicare.co.in with your order details to request a cancellation.

Return/Exchange Policy

We want you to be completely satisfied with your purchase. Returns and exchanges are applicable only if you receive a wrong or damaged item. To process a return or exchange, please make sure to record an unboxing video of your parcel. Requests for a refund or exchange without video evidence will not be accepted.

Conditions for Returns

  1. Items must be unused and in their original packaging.
  2. You must have proof of purchase (e.g., order confirmation, receipt).
  3. Returns must be initiated within 3 days of receiving your order.

Return Process

  1. 1. Contact our customer support at support@tirupatimedicare.co.in to initiate a return.
  2. 2. We will provide you with a return authorization and instructions on how to send your items back. .
  3. 3. Once we receive your return, we will inspect the items and process your refund or exchange.

Return Shipping Costs

The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds

Refunds will be processed within 7-10 business days after we receive and inspect your returned items. Refunds will be issued to the original payment method.